Georgia’s Ministry of Internal Affairs (MIA) opened a new alternative Emergency and Operative Management Centre ‘112’ in Rustavi, Kvemo Kartli region on Monday.
New Emergency Management Centre opens in Rustavi
By Tea Mariamidze
Wednesday, October 26
The new center is equipped with modern technology and will work with the main 112 branch located in Tbilisi. The new center will unload the work of Tbilisi Emergency and Operative Management Centre.
Both 112 centers will work a 24/7 regime and receive calls and messages from all regions of the country.
Minister of Internal Affairs Giorgi Mgebrishvili personally opened the new center. He said that the MIA constantly develops technologies and service quality, in order to provide better service for Georgian citizens and foreigners.
“From now on, a new alternative Emergency and Operative Management Centre will function, which means that the MIA is getting stronger,” the minister said, and added that 112 represents a bridge between the citizens and the emergency rescue services.
The Minister claimed that the MIA managed to create a special mobile application for patrol crews ‘112 for everyone’ which has also been adapted for disabled people.
“We created a special innovative video call and message service for deaf people, and Georgia is the 4th country in the world which implemented these services for disabled people in 2015,” claimed Mgebrishvili.
Moreover, the Minister said the MIA ensured the safety of foreign visitors and tourists as well. According to him, 112 created a special service for tourists who travel in high-risk regions of Georgia. With the help of a GPS tracker, the service represents an alternative channel which enables people to connect to 112 even from the territories out of the coverage of mobile operators.
“I am very proud that out of 82 countries worldwide, Georgia’s 112 became the winner for the best innovative services and this is the third time European Provision Association awards Georgia for contribution to saving people’s lives,” stated Mgebrishvili.
Georgia’s Prime Minister Giorgi Kvirikashvili, Cabinet members and other officials also attended the opening ceremony.
The PM noted that the government does its best to ensure safety of every citizen. Kvirikashvili noted that the new center also provides continuous trainings of 112 staff.
“I would like to congratulate the staff of this center and wish them success, because our citizens’ safety and health depends on them,” Kvirikashvili said, and noted that 175 people would be employed in the center.